ABOUT CLAUDIA

I have a decade of experience codesigning healthcare services and products, working with organisations including Imperial College Health Partners, Breast Cancer Now, Hackney Council and King’s College London.

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To design sustainable solutions for any organisation that produce the greatest impact for our society, we must recognise the complex systems that we live in. Be it the NHS, housing, education or the built environment, we live and work in systems that are essentially made up of human relationships within a given setting.

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My focus has always been on people. What drives them? What changes them? What inspires them? From my Philosophy degree through to focusing on healthcare and training as a Counselling Psychologist, the complexities of human systems and relationships have been at the core of my work.

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My approach is centred on Design Justice and Design Thinking, valuing expertise drawn from all corners of professional practice, research and lived experience. I work collaboratively alongside project leads, with the aim of setting teams up to run their own successful codesign projects independently in future. 

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Most recently my work has focused on the phenomenology of illness and the lived experience of having a life-threatening diagnosis. No matter how much we empathise, we can never truly know what this is like unless we experience it ourselves. This is why codesign and codevelopment are such powerful and essential tools in a world in which healthcare and health comorbidities are becoming increasingly complex. 

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I hold a Philosophy BA from Bristol and a Healthcare and Design MSc from the Institute of Global Health Innovation at Imperial College London. As part of my Counselling Psychology training, I also hold a Psychology MSc from Westminster and I am currently undertaking a doctoral degree (DCPsych) at the New School of Psychotherapy and Counselling.